General Data Protection Regulation

Introduction

This General Data Protection Regulation (“GDPR”) is established by Prime Clean (“Brand”), headquartered at Parque das Nações Edifício Infante Av. D. João II, nº 35, Piso 11º 1990-083 Lisboa, hereinafter referred to as the “Data Controller”, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016 (“General Data Protection Regulation” or “GDPR”), and other laws and regulations applicable to data protection in the European Union.

Goal

The purpose of this GDPR is to establish the rules for the collection, processing and protection of the personal data of customers who interact with the Brand’s website.

Data Controller

The Brand is the entity responsible for the processing of customers’ personal data collected through the website.

Personal Data Collected

The Brand collects the following personal data from customers:

• Full name
• Dwelling
• Email address
• Phone Number
• Other data provided by the customer during the interaction with the Brand’s website

Purposes of Data Processing

Customers’ personal data is processed for the following purposes:

• Customer management and service delivery
• Marketing and communication
• Accounting, tax and administrative management
• Litigation management
• Network and systems management
• Ensuring information security
• Compliance with legal obligations
• Legal Basis for Data Processing

The processing of customers’ personal data is based on:

• Customer consent: The customer can consent to the processing of their personal data for the purposes mentioned above. Consent can be withdrawn at any time.
• Performance of a contract: The processing of personal data may be necessary for the performance of a contract concluded between the Brand and the customer.
• Compliance with legal obligations: The Brand may be required to process customers’ personal data to comply with legal obligations.

Rights of Data Subjects

Customers have the following rights in relation to their personal data:

• Right of access: The customer has the right to obtain access to their personal data and information about the processing of their personal data.
• Right to rectification: The customer has the right to request the rectification of their personal data if they are incorrect or incomplete.
• Right to erasure: You have the right to request the erasure of your personal data, provided that there are no legitimate grounds for its storage.
• Right to object: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.
• Right to data portability: The customer has the right to receive their personal data in a structured, commonly used and machine-readable format and to transmit them to another controller.
• Right to restriction of processing: You have the right to request the restriction of the processing of your personal data in certain circumstances.

Data Retention

The Brand will retain customers’ personal data for the period necessary to fulfill the purposes for which it was collected, or for the period required by law.

Data Security

The Brand implements appropriate technical and organizational measures to ensure the security of customers’ personal data, including protection against unauthorized access, disclosure, alteration or destruction of data.

Data Transfer

The Brand does not transfer customers’ personal data to third countries.

Subcontractors

The Brand may use processors for the processing of personal data, but ensures that these processors implement appropriate security and data protection measures.

Amendments to the Regulation

This GDPR is subject to periodic reviews to ensure compliance with applicable laws and regulations. Changes will be communicated to customers through the Brand’s website.

Contact

For any question related to the processing of their personal data, the customer can contact the Brand through the following email address: [email protected]

Final Provisions

By using the Brand’s website, you agree to the terms and conditions of this GDPR. This GDPR is available for consultation on the Brand’s website.